Privacy policy

Last updated: December 17, 2025

Welcome to TRRK POSHAKWALA. Your privacy is extremely important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website [poshakwala.co.in] or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Full name, email address, phone number, billing and shipping address

  • Payment details (processed securely via third-party payment gateways; we do not store credit/debit card details)

  • Account login credentials (if you create an account)

b) Non-Personal & Technical Information

  • IP address, browser type, operating system, and device type

  • Pages visited, time spent on site, and clickstream data (collected through cookies and analytics tools)

c) User-Provided Information

  • Information submitted through forms (contact us, newsletter sign-ups, event registrations)

  • Reviews, comments, or other content you post on our website or social media platforms

2. How We Use Your Information

We use your information for purposes including:

  • To process and deliver your orders efficiently

  • To send order confirmations, shipping updates, and support responses

  • To personalize your shopping experience and recommend products

  • To improve website functionality, layout, and performance

  • To send promotional offers, newsletters, and event updates (with your consent)

  • To detect, investigate, and prevent fraud or unauthorized access

3. Legal Basis for Processing

Depending on your location, we rely on the following legal grounds to process your data:

  • Contractual necessity: To fulfill orders and provide services

  • Legitimate interests: To improve customer experience, prevent fraud, and market our services

  • Consent: For marketing communications and optional cookies

  • Legal obligations: To comply with laws and regulations

4. Sharing Your Information

We do not sell or rent your information. However, we may share it with:

  • Trusted Service Providers: Payment processors, delivery companies, IT support, email marketing platforms, and analytics providers

  • Business Transfers: In the event of a merger, acquisition, or restructuring

  • Legal Compliance: To comply with applicable laws, court orders, or governmental requests

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences (e.g., language, cart items)

  • Analyze website performance and improve functionality

  • Deliver relevant advertising and measure campaign effectiveness

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

  • Order records are retained for accounting and compliance

  • Marketing data is retained until you unsubscribe or request deletion

7. Data Security

We implement encryption, firewalls, and secure servers to protect your information. While we take industry-standard precautions, no online transmission can be guaranteed 100% secure. You share your data at your own risk.

8. International Users

If you access our website outside India, your data may be transferred to and processed in India, where data protection laws may differ. By using our services, you consent to such transfers.

9. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Request access to the personal data we hold

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Opt out of data sharing with third parties

  • File a complaint with your local data protection authority

To exercise your rights, contact us at:
📧 trrkcreationsofficial@gmail.com or 📧 guptaaryan204@gmail.com

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such data is discovered, it will be promptly deleted.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or website notice.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

TRRK POSHAKWALA
📍 2203 Kinari Bazar, Chandni Chowk, Delhi – 110006, India
📧 trrkcreationsofficial@gmail.com
📧 guptaaryan204@gmail.com

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