Shipping policy

Shipping & Delivery Policy

At TRRK POSHAKWALA, we strive to ensure that every poshak and accessory reaches you safely and in a timely manner.

Complimentary Domestic Shipping (India)

  • We offer free domestic shipping within India on all orders above ₹5,000.

  • Standard shipping charges may apply for orders below this value.

Order Processing & Dispatch

  • Orders are dispatched through reputed logistics partners, depending on your location.

  • Most ready products are shipped within 24–48 hours of order confirmation.

  • Delivery timelines may vary based on location and courier service availability.

Estimated Delivery Timelines

  1. Domestic Orders (India)

    • Ready products: 7–10 working days

  2. Custom / Special Orders

    • Certain custom or special orders may require 2–4 weeks for preparation before dispatch.

  3. International Orders

    • Estimated delivery: 10–14 working days post-dispatch, subject to customs clearance and local regulations.

Dispatch & Split Shipments

  • Depending on order size, customization, and product weight, your order may be split into multiple packages.

  • Final shipping and dispatch details will be visible on the cart/checkout page.

Priority / Urgent Orders

  • For urgent delivery requests, please contact us at +91 8800972752, and we will do our best to assist.

Delays

  • While we work closely with leading logistics partners, delays may occur due to festivals, national holidays, weather conditions, or unforeseen circumstances.

  • In such cases, we will strive to deliver your order at the earliest possible timeframe.

Remote or Outlier Locations

  • If your address is not serviceable by our courier partners, our team will contact you to arrange the best possible alternative solution.

International Shipping Terms

  • International shipping is available at a nominal fee through our global logistics partners.

  • Any customs duties, brokerage fees, or local taxes imposed by the destination country must be borne by the customer.

  • No returns, exchanges, or refunds are applicable on international orders.

Delivery Confirmation & Missing Shipment Reporting

  • If the logistics partner marks an order as delivered via SMS or email, but the customer has not received it, the issue must be reported to TRRK POSHAKWALA within 48 hours of the delivery confirmation.

  • Complaints raised after 48 hours from delivery confirmation will not be entertained.