Terms of service

Terms of Service

Welcome to TRRK POSHAKWALA, a brand of Tirath Ram Rajender Kumar & Co., a partnership firm. TRRK POSHAKWALA is a trademarked and registered brand under the Indian Trademarks Act. Throughout this website, the terms “we,” “us,” and “our” refer to TRRK POSHAKWALA.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), along with any policies referenced herein. Please read these Terms carefully. If you do not agree to any part, kindly refrain from using our website or services.

1. Our Philosophy & Eligibility

At TRRK POSHAKWALA, every poshak and accessory is a labour of love, prepared with devotion, care, and attention to detail for the adornment of deity murtis. By using our services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.

Our products and services are intended for personal and devotional use only. Any unlawful, commercial resale, or unauthorised use is strictly prohibited.

2. Orders, Payments & Accuracy

  • Orders are confirmed only upon full payment.

  • Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Customers must provide accurate, complete, and up-to-date billing, contact, and shipping information.

  • TRRK POSHAKWALA reserves the right to refuse or cancel orders that appear fraudulent, incorrect, or intended for resale.

  • Once an order is confirmed, it cannot be cancelled or modified, except at our sole discretion.

3. Shipping & Delivery

Shipping and delivery timelines are governed by our Shipping & Delivery Policy.

  • Delivery timelines are indicative and may vary due to courier delays, customs clearance, festivals, or circumstances beyond our control.

  • TRRK POSHAKWALA shall not be held responsible for delays caused by logistics partners or external factors.

  • Priority or urgent delivery requests may be considered subject to feasibility.

4. Returns, Exchanges & Refunds

Returns and exchanges are governed strictly by our Return & Exchange Policy.

  • Garments are eligible for exchange only in the case of a size issue, subject to policy conditions.

  • Requests based on personal preference, design choice, or change of mind will not be accepted.

  • Refunds are not offered. Eligible cases may receive an exchange or a credit note.

  • International orders are not eligible for returns, exchanges, or refunds.

5. Intellectual Property & User Content

  • All content on this website, including but not limited to designs, images, text, logos, product names, and branding, is the exclusive intellectual property of TRRK POSHAKWALA.

  • Any unauthorised copying, reproduction, distribution, or commercial use is strictly prohibited.

  • By submitting feedback, suggestions, reviews, or other content, you grant TRRK POSHAKWALA the right to use, reproduce, publish, and distribute such content without obligation or compensation.

6. Third-Party Links & Tools

  • Our website may include links to third-party websites or tools for your convenience.

  • TRRK POSHAKWALA does not control or endorse these third-party services and is not responsible for their content, accuracy, or policies.

  • Use of third-party links or tools is entirely at your own risk.

7. Limitation of Liability & Indemnification

  • All products and services are provided on an “as is” and “as available” basis.

  • TRRK POSHAKWALA shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • You agree to indemnify and hold harmless TRRK POSHAKWALA, its partners, and associates from any claims arising out of your breach of these Terms.

8. Governing Law & Jurisdiction

  • These Terms of Service shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

9. Updates to Terms

TRRK POSHAKWALA reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.

10. Contact Information

For any questions, clarifications, or concerns regarding these Terms of Service, please contact us at:

📞 +91 8800972752
📧 trrkcreationsofficial@gmail.com
📧 guptaaryan204@gmail.com

📍 Registered Address:
2203–2208, Kinari Bazar, Chandni Chowk,
Delhi – 110006, India

By continuing to access or use our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.